Customer Care
Our commitment doesn't end at closing. We have an entire Customer Care team devoted to your satisfaction for the duration of your new home warranty. We want you to love your new home!
Warranty Service Requests
Need assistance with your home? Our Customer Care team is here to help throughout your warranty period to address anyu questions or concerns you may have.
Before submitting a request, please reference your Home Care & Warranty Guide to review warranty coverage and performance standards. All warranty service requests must be submitted in writing.
Kitchen appliances service requersts should be directed to the appliance manufacturer.
Our team will respond within 48 hours of your request. If you do not receive a response, please contact Customer Care at (952) 322-8712.
Warranty Repairs are scheduled Monday-Friday, 8AM-5PM, and require homeowner access.