When submitting requests, please follow these steps:

Refer to your Home Care & Warranty Guide  before making a warranty request to determine:

• Is the request covered by warranty?
• Does it fall within the Performance Standards contained in the Home Care & Warranty Guide?
• Who is responsible for this item, and what is the acceptable correction?

Please note that any kitchen appliance requests should be directed to the manufacturer. Their service phone numbers are listed in the Use and Care materials for the individual appliances and on the “Emergency Service” page in the Home Care & Warranty Guide.

You will receive a confirmation email and a response from our Customer Care team within 48 hours of your request. In the event you do not receive a response, please contact the Customer Care team directly at (952) 322-8784.

Warranty service repairs will be performed during the working hours of 8:00 am to 5:00 pm Monday through Friday, and you will need to provide access.